Luke was great, friendly, courteous, and conducted himself in a professional manner. I’m sure that you have other employees like this but Luke is a great PR person for your company. I had three other people here, at different times, setting up the sale and checking measurements. The only problem being is that either no one bother to tell the installer, Luke, that my current shower had the drain in the center of the floor plan! When Luke got here, they had given him a floor pan with the drain on the end! Luke adapted quickly and overcame the problem by redoing the drain line. This took some extra time and effort that had not been figured into the installation time. Even though he managed to fix it, he could have used some help as this was beyond what he was expecting. With that said, I’m quite satisfied with the installation at this time, Luke did an excellent job. The company should be proud of him. And yes, I would recommend your company to anyone looking for an upgrade. Great job Luke. Definitely worth a five star rating. I’d go higher but that’s all they had on the card. JBR

Thiel's Home Solutions

Thank you so much for your honest feedback! That is helpful information for our team. We truly hope you enjoy your new bathroom!

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